Questions, a card it gets wrong, or a purchase that did not arrive — write and you will get an answer from the developer.
Email:support@cardcaptureapp.site
Please include your iPhone or iPad model, the iOS version, and the app version (Settings → About in the app).
Subscriptions and purchases
Cancel or change a plan: Settings on your iPhone → your name → Subscriptions → CardCapture Pro. Cancel at least 24 hours before the period ends to avoid renewal.
Restore a purchase on a new device: open the plans in the app and tap Restore.
Scan packs (50 scans) are a one-time purchase and stay on the device that bought them.
Common questions
A card was identified wrongly
Hold the card flat, in good light, filling the frame. When two printings look alike, the app says “More than one card fits” and lets you pick. If it still picks the wrong one, email the card's name, set and number.
A card shows “No market data”
Prices today cover Pokémon, Magic: The Gathering and Yu-Gi-Oh!. The other games are identified, checked and measured, and one tap finds the card for sale.
Do I need an account?
No. Signing in is optional and only used to back your collection up to your own private iCloud.